Tesslo Privacy Policy
Effective Date: 09/01/2025
Privacy matters to us at Tesslo. This policy explains what personal information we collect, how we use it, and the limited circumstances in which we may share it. By using www.tesslo.shop (the “Website”) or any services we provide (collectively, the “Services”), you consent to the practices described here.
This Privacy Policy supplements and is incorporated into our Terms of Service. Together, they govern your use of Tesslo’s Services. If you have any questions, please contact us at info@tesslo.shop.
Information We Collect
We collect personal information to process your orders, provide customer support, and improve your experience. This may include:
Full name, email address, shipping and billing address, and phone number.
Order details and payment information (processed securely by third-party providers such as Shopify, PayPal, and Stripe).
Information you provide when contacting us (e.g., emails or messages).
Technical information such as device type, browser, IP address, and site usage data, collected automatically to improve site functionality.
How We Use Your Information
We use this information to:
Fulfill and ship made-to-order purchases.
Provide order updates and respond to inquiries.
Manage returns and exchanges.
Analyze traffic and improve our Website.
Send marketing communications (only with your consent).
Sharing Your Information
Tesslo does not sell your personal information. We only share it when necessary to operate our Services, for example:
-Payment processors (Shopify, Stripe, PayPal).
-Shipping carriers (e.g., UPS, FedEx, DHL, USPS).
-Analytics and marketing tools (e.g. Google Analytics) to better understand and serve our audience.
We may also share information if required by law, to prevent fraud, or to protect Tesslo’s rights and security.
International Orders and Customs
If you place an international order, your personal information will be used for customs clearance and delivery. Customs and duties fees may apply depending on your country. These are set by local governments and are the responsibility of the customer.
Retention of Information
We keep your information only as long as needed to fulfill your order, provide support, comply with legal obligations, or improve our services.
Third-Party Services
Our Website may include links to or integrations with third-party services not owned or controlled by Tesslo. Their use of your information is governed by their own privacy policies. We encourage you to review those policies.
Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request details on how your data is used.
To exercise these rights, email us at info@tesslo.shop.
Security
We take reasonable measures to protect your personal information. However, no online platform can guarantee absolute security. By using our Services, you acknowledge this risk.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Tesslo Concepts LLC
Attn: Privacy Concerns
Phone: (646) 428-4719
info@tesslo.shop